S E R V I C E S
S E R V I C E S
POI Aviation was established in 1991 to provide and meet all the ground handling services of private and commercial airlines in Micronesia. At present, POI Aviation holds a balanced portfolio of these clients. Our strength lies in our highly trained and qualified complement of motivated and energetic team members who embody the company's campaign "Work with your Heart, Serve with A Smile". POI continues to invest in the latest equipment and in the right training for our multi-cultural workforce.
We offer a wide variety of equipment for all operations
We own a fleet of lower deck loaders for wide body and narrow body aircraft
Baggage and cargo ramp tugs
Belt Loaders
Air Start Units (ASUs 250 PPM)
Ground Power Units (GPUs)
ACU High lift car and 95 ton axle jack
Only motorized and non-motorized passenger stairs for multi-aircraft types in the CNMI
Tow bars for the following aircraft: B727, B737 600-900(MAX), B767,B777, A319
A320, A321, A330, A340-200
Tow tractors
Over 100 pieces of motorized and non-motorized equipment
Baggage carts
LD3’s and LD7’s
Lavatory trucks and potable water carts
Our GSE department has over 50 years of experience between current mechanics
We have all types of equipment to handle all types of aircraft
Certified for Cargo Acceptance / Screening / Set up
Certified Mail Handling Acceptance / Exporting
Dangerous Goods Certified
Forklift Certified
Certified for US Mail Handling
Airport Operation Area (AOA) certified
Certified TSA Physical Search
Manifesting / Processing Airway Bills
Compliance with TSA and FAA Regulations
Cargo Handling Clients:
Asiana Airlines | Jeju Air | China Eastern | United Airlines | Hong Kong Airlines | PAL Express | Beijing Capital
Baggage Handling
Baggage Sorting Area
Baggage Loading and Downloading
Establish the number and/or weight of offload bulk baggage and containers
Baggage Delivery to Claim Areas
Baggage Transfer
Segregation of transfer baggage
Storage of transfer baggage prior to dispatch
Marshalling
Parking
Perform Ramp to Flight Deck Communication
During Push-Back
During Tow-In
During Engine Starting
Safety
Visual External Safety Inspection
Equipment
FMC Container Loader
Belt Loader
Baggage Tug Passenger Stair
Truck Forklift
Tow Tractors
Potable Water Carts
Lavatory Service Truck
Aircraft Handling
Narrow Body Aircrafts
Wide Body Aircrafts
TSA Security Cargo Bin Inspection
Certified US Mail Handlers
Special Handling
Pet Safe
Human Remains
Dangerous Goods
Load Control
Deliver load control related documents to aircraft
Process documents and information, loading instructions, load and trim sheets, captain's load information and manifest.
Communications
Communication with clients of aircraft movements
Compile, receive, process and send all messages to clients
Communication between the ground station and the carrier's aircraft
Flight Operations
Meteorological and Aeronautical Documentation
Delivery of flight operations documentation to the aircraft and obtain signature of the pilot-in- command
File Flight Plan
Liaise with Fuel Company
Certified Load Planners
Manual and Automated weight and balance
Tracking of Aircraft Movements
Loading Instructions
Direct Communications with ATC
Work with Carrier Dispatchers
Certified Dangerous Goods Handlers
Gate Assignments
Weather Information
Retention of Flight Files
Local Government Requirements
Customs
Quarantine
US Customs Border Protection
TSA
Landing Permit Application
Crew Transportation
Crew Hotel Coordination
Catering Coordination
Fueling Coordination
Passenger and Crew Handling
Monitor Aircraft Movement
Flight Plan Filing
Aircraft Parking
Lavatory Service
Potable Water Service
Close Communications with Clients
Operate Ground Service Equipment
PASSENGER HANDLING
Passenger Check-In Process
DCS Check-in System (E-term, Amadeus, Go Now, Skyport, Sabre, Aero, Shares, I-Fly)
Group Handling / Pre Check-in Services
Baggage Acceptance
Gate Process
Preflight Editing – General Declaration & Passenger Manifest Preparation
General Boarding
Arrival and Departure Special Services
Handling of Persons with Reduced Mobility (PRM)
Medical Transport
Unaccompanied Minor Handling
Inadmissible Passenger Handling (Liaise with CBP and security company)
Flight Diversion Passenger Handling (Liaise with CBP/TSA)
Baggage Service Handling
Delayed / Damaged Baggage
Maintaining baggage irregularity reports in baggage tracing system (World Tracer)
Irregular Operation Handling
Hotel Accommodation / Meal Vouchers
TRAINING
Regulatory
TSA Requirements
USDA Requirements
Jetbridge Operation
CABIN APPEARANCE
Cabin Cleaning & Provisioning
Cabin Grooming
Quick Turn / Remain Overnight Cleaning
Lavatory Cleaning
International Garbage Handling
TSA Approved Security Services
Above & Below Wing Security Monitoring
Catering Security Monitoring
Escort Service
LINE MAINT OPERATION:
FAA A&P LICENSE HOLDERS
FCC AVIONICS LICENSE HOLDER
CAAP A&P LICENSE HOLDERS
CAAP AVIONICS LICENSE HOLDER
Types of aircraft being serviced – B727, B737 600-900(MAX), B767, B777, A319, A320, A321, A330, A340-200
Over 50 years of experience between current mechanics
SERVICES INCLUDE:
Pushback and towing
Routine servicing
Non routine maintenance
Visual inspections of aircraft and components
Marshaling
Communications
Refueling
Operating equipment such as GPU, ASU, ACU
Service includes:
Commercial and office space sanitation and disinfection
Our personnel, nurtured and motivated by our corporate values shall deliver services par excellence through:
Efficient customer service
Keeping abreast with security and safety trends
Generate business opportunities for growth
Provision of specialized equipment and tools
Continuous upgrade of knowledge of the human resources
Continuous improvement of the company's quality management system
Commitment to social responsibility through various community outreach activities