POI Aviation is the aviation industry gateway to the Micronesia
The team run a thorough cleaning of the facilities to ensure the safety of the Department of Correction’s employees as well as its inmates against COVID-19.
As we welcome another year, the company will remain committed in the mission of creating a safe and clean space for the community.
POI Aviation remained in action in bringing vital equipment amid the global pandemic.
The company spearheaded the ground handling of the cargo from Incheon, South Korea, consisting of testing kits and 10 ultra-cold freezers that will be used as storage for COVID-19 vaccines for the CNMI.
POI Aviation worked with Asia Pacific Airlines and CTSI Logistics, the other two business units of TanHoldings who took part in delivering medical equipment and trucking of the cargo.
POI Aviation continues to be steadfast in the commitment of efficiently bringing essential goods especially during the challenging times.
Critical to the control of COVID-19 spread is proper sanitation. COVID-19 is transmitted via aerosols and droplets and can live on surfaces for days. With their newly-launched service, the POI Aviation team has disinfected airline equipment of flights arriving on the island. This is in partnership and collaboration with airlines who has increased their safety precautions, including cleaning and sanitation protocols, for the safety of their staff and passengers.
POI Aviation launched a new sanitizing service that aims to clean and disinfect commercial areas such as offices and hotels during the global pandemic.
COVID-19 is known to remain on the surface of an area/room. Taking measures like sanitizing and disinfecting the area will help prevent the spread of the Corona virus.
The team is equipped with full personal protective equipment (PPE) suits and has undergone training in cleaning and disinfection procedures.
It’s a double victory for the POI Aviation team as they were awarded by United Airlines with the Quality First Award for the 2nd Quarter of 2019 and their 3rd win for the Caring Challenge (June).
The Caring Challenge is given to stations who make a positive difference for the customers and for United Airlines while the Quality First award is given to business partners who manage their stations and provide services outstandingly. It is the ranking of stations based on a Customer Satisfaction Survey.
POI Aviation General Manager Ivan Quichocho receives the Caring Challenge trophy for the month of June 2019. Saipan station, handled by POI ranked number 1 out of 31 stations in the Pacific Region for the third time this year.
POI continues to live up to their commitment to Work with your Heart and Serve with a Smile.
(Photo from left to right) Justin Marion, GM Airport Operations Guam, Dave Baker, Station Manager Saipan, Ivan Quichocho, Vice President Tan Holdings, Sam Shinohara, Managing Director for Airport Operations for Asia Pacific
Ms. Rosalinda Alcantara with Mr. Sam Shinohara and Mr. Ivan Quichocho receiving a raffle prize during the June Caring Challenge luncheon given by United Airlines.
Ms. Ma. Theresa Santos with Mr. Dave Baker, Mr. Sam Shinohara and Mr. Ivan Quichocho receiving a raffle prize during the Caring Challenge luncheon given by United Airlines.
Ms. Karrie Esperanza with Mr. Sam Shinohara and Mr. Ivan Quichocho receiving a raffle prize during the Caring Challenge luncheon given by United Airlines.
Group photo of agents from Ramp, Passenger Service, Aircraft Service, Cargo, Aircraft Maintenance with United Guam and Saipan Management Team.
Left: The management team of POI with Justin Marion – United Airlines Guam Airport Operations Manager and David Baker – United Airlines Saipan Station General Manager. Right: The team is all smiles after the awarding.
POI Aviation Wins Quality First Award from United Airlines
The POI Aviation team has been awarded the prestigious Quality First Award by United Airlines for the first quarter of 2019.
The said award is given to the top performing business partner managed station. Saipan Station ranked number one out of sixty stations in the Asia Pacific region.
United Airlines, represented by David Baker – United Airlines Saipan Station General Manager and Justin Marion – United Airlines Guam Airport Operations Manager, thanked the POI team for being partners of United Airlines in delivering safe, caring, dependable and efficient service to customers.
The award came in the heels of their Customer Satisfaction Award also from United Airlines – an award based on positive customer comments on how they were handled by a station for the months of January and March.
Tan Holdings and POI Aviation Vice President Ivan Quichocho sums it up in his acceptance speech last May 21 as he shared the award to the management team and staff: “Look at what we have overcome. We are still recovering (from Super Typhoon Yutu) but despite the personal challenges we face, you are able to set it aside and perform at the highest levels. I can never be more proud.”
The results demonstrated the company’s commitment to quality. POI Aviation is indeed creating a new culture of Work with your Heart, Serve with a Smile.
