It’s a double victory for the POI Aviation team as they were awarded by United Airlines with the Quality First Award for the 2nd Quarter of 2019 and their 3rd win for the Caring Challenge (June).
The Caring Challenge is given to stations who make a positive difference for the customers and for United Airlines while the Quality First award is given to business partners who manage their stations and provide services outstandingly. It is the ranking of stations based on a Customer Satisfaction Survey.
POI Aviation General Manager Ivan Quichocho receives the Caring Challenge trophy for the month of June 2019. Saipan station, handled by POI ranked number 1 out of 31 stations in the Pacific Region for the third time this year.
POI continues to live up to their commitment to Work with your Heart and Serve with a Smile.
(Photo from left to right) Justin Marion, GM Airport Operations Guam, Dave Baker, Station Manager Saipan, Ivan Quichocho, Vice President Tan Holdings, Sam Shinohara, Managing Director for Airport Operations for Asia Pacific
Ms. Rosalinda Alcantara with Mr. Sam Shinohara and Mr. Ivan Quichocho receiving a raffle prize during the June Caring Challenge luncheon given by United Airlines.
Ms. Ma. Theresa Santos with Mr. Dave Baker, Mr. Sam Shinohara and Mr. Ivan Quichocho receiving a raffle prize during the Caring Challenge luncheon given by United Airlines.
Ms. Karrie Esperanza with Mr. Sam Shinohara and Mr. Ivan Quichocho receiving a raffle prize during the Caring Challenge luncheon given by United Airlines.
Group photo of agents from Ramp, Passenger Service, Aircraft Service, Cargo, Aircraft Maintenance with United Guam and Saipan Management Team.
