Our Services
POI Aviation was established in 1991 to provide and meet all the ground handling services of private and commercial airlines in Micronesia. At present, POI Aviation holds a balanced portfolio of these clients. Our strength lies in our highly trained and qualified complement of motivated and energetic team members who embody the company's campaign "Work with your Heart, Serve with A Smile". POI continues to invest in the latest equipment and in the right training for our multi-cultural workforce.
Ground Support Equipment
Cargo
Ramp Services
Load Planning and Flight Operations
Private Aircraft
Passenger Service and Aircraft Appeareance
Aircraft Maintenance
SANITATION AND DISINFECTION
Ground Support Equipment
- We offer a wide variety of equipment for all operations
- We own a fleet of lower deck loaders for wide body and narrow body aircraft
- largest fleet of baggage and cargo ramp tugs
- Belt Loaders
- ASU's (250 PPM)
- GPU's
- ACU
- High lift car and 95 ton axle jack
- Only motorized and non-motorized passenger stairs for multi-aircraft types in the CNMI
- Tow bars for the following aircraft: B727, B737, 600-900(MAX), B767, B777, A319,
- A320, A321, A330, A340-200
- Largest fleet of tow tractors
- Over a 100 pieces of motorized and non-motorized equipment
- Largest amount of baggage carts
- Largest amound of LD3's and LD7's
- Lavatory trucks and potable water carts
- Our GSE department has over 50 years of experience between current mechanics
Cargo
- Certified for Cargo Acceptance / Screening / Set up
- Certified Mail Handling Acceptance / Exporting
- Dangerous Goods Certified
- Forklift Certified
- Process all Agents Mail Certification for Mail Handling
- AOA Certified
- Certified TSA Physical Search
- Manifesting
- Processing Airway Bills
- Compliance with TSA and FAA Regulations
- Current Cargo Handling Clients:
- Asiana Airlines | Jeju Air | China Eastern | United Airlines | Hong Kong Airlines | PAL Express | Beijing Capital
Ramp Services
- Baggage Handling
- Baggage sorting area
- Prepare for delivery onto flights
- Bulk baggage, baggage containers
- Establish the number and/or weight of offload bulk baggage and containers
- Prioritize baggage delivery to claim area
- Deliver to claim area
- Baggage
- Assistive Device
- Transfer Baggage
- Segregation of transfer baggage
- Storage of transfer baggage prior to dispatch
- Transport of transfer baggage to the sorting area of the receiving carrier
- Marshalling
- Provid Marshalling to arrival and/or departure
- Parking
- Position and/or remove wheel chocks
- Position and/or remove safety cones
- Ramp to Flight Deck Communication
- Perform Ramp to Flight Deck Communication
- During Push-Back
- During Tow-In
- During Engine Starting
- Safety
- Visual External Safety Inspection
- Equipment
- FMC Container Loader
- Belt Loader
- Baggage Tug
- Passenger Stair Truck
- Forklift
- Tow Tractors
- Potable Water Carts
- Lavatory Service Truck
- Aircraft Handling
- Narrow Body Aircrafts
- Wide Body Aircrafts
- TSA Security Cargo Bin Inspection
- Certified US Mail Handlers
- Special Handling
- Pet Safe
- Human Remains
- Dangerous Goods
Load Planning and Flight Operations
- Load Control
- Deliver load control related documents to aircraft
- Process documents and information, loading instructions, load and trim sheets, captain's load information and manifest.
- Communications
- Communication with clients of aircraft movements
- Compile, recieve, process and send all messages to clients
- Communication between the ground station and the carrier's aircraft
- Flights Operations
- Meteorological and Aeronautical Documentation
- Delivery of flight operations documentation to the aircraft and obtain signature of the pilot-in-command
- File Flight Plan
- Liaise with Fuel Company
- Certified Load Planners
- Manual and Automated weight and balance
- Tracking of Aircraft Movements
- Loading Instructions
- Direct Communications with ATC
- Work with Carrier Dispatchers
- Certified Dangerous Goods Handlers
- Gate Assignments
- Weather Information
- Retention of Flight Files
Private Aircraft
- Local Government Requirements
- Customs
- Quarantine
- US Customs Border Protection
- TSA
- Landing Permit Application
- Crew Transportation
- Crew Hotel Coordination
- Catering Coordination
- Fueling Coordination
- Passenger and Crew Handling
- Monitor Aircraft Movement
- Flight Plan Filing
- Aircraft Parking
- Lavatory Service
- Potable Water Service
- Close Communications with Clients
- Operate Ground Service Equipment
Passenger Service and Aircraft Appeareance
PASSENGER SERVICE HANDLING
- Passenger Check-In Process
- DCS Check-in System (E-term, Amadeus, Go Now, Skyport, Sabre, Aero, Shares, I-Fly)
- Group Handling / Pre Check-in Services
- Baggage Acceptance
- Gate Process
- Preflight Editing - General Declaration & Passenger Manifest Preparation
- General Boarding
- Arrival and Departure Special Services
- Handling of Persons with Reduced Mobility (PRM)
- Medical Transport
- Unaccompanied Minor Handling
- Inadmissible Passenger Handling (Liaise with CBP and security company)
- Flight Diversion Passenger Handling (Liaise with CBP/TSA)
- Baggage Service Handling
- Delayed / Damaged Baggage
- Maintaining baggage irregularity reports in baggage tracing system (World Tracer)
- Irregular Operation Handling
- Hotel Accomodation / Meal Vouchers
CABIN APPEARANCE
- Cabin Cleaning & Provisioning
- Cabin Grooming
- Quick Turn / Remain Overnight Cleaning
- Lavatory Cleaning
- International Garbage Handling
- TSA Approved Security Services
- Above & Below Wing Security Monitoring
- Catering Security Monitoring
- Escort Service
TRAINING
- Regulatory
- TSA Requirements
- USDA Requirements
- Jetbridge Operation
Aircraft Maintenance
LINE MAINT OPERATION:
- FAA A&P LICENSE HOLDERS
- FCC AVIONICS LICENSE HOLDER
- CAAP A&P LICENSE HOLDERS
- CAAP AVIONICS LICENSE HOLDER
- Types of aircraft being serviced – B727, B737 600-900(MAX), B767, B777, A319, A320, A321, A330, A340-200
- Over 50 years of experience between current mechanics
SERVICES INCLUDE:
- Pushback and towing
- Routine servicing
- Non routine maintenance
- Visual inspections of aircraft and components
- Marshaling
- Communications
- Refueling
- Operating equipment such as GPU, ASU, ACU
SANITATION AND DISINFECTION
Service includes:
- Commercial and office space sanitation and disinfection
